The location is fantastic, just 12 miles from Jenkinson's Boardwalk where my family enjoyed the carnival games and aquarium. The staff was friendly, making our stay even more pleasant. The rooms were clean, and my child loved the space to play.

My children wanted to use the pool, but it was closed during our stay. It would be great to have clearer information about amenities, especially for families planning their activities.

Had a lovely time enjoying the indoor pool and chilling out in the cozy room with my family. We had some fun relaxing in the hot tub after a long day. Just a heads up, the breakfast options could be a bit more varied, but overall, it was a great spot for a family getaway! 😊

Spacious king suite, but the air conditioning was disturbingly loud at night.

I had a relaxing stay at this hotel, enjoying the clean, comfortable king suite. The previous time i visited neptune, i appreciated their friendly service, but this stay exceeded my expectations with better attention to detail. The indoor pool was a nice touch for unwinding.

the elevator was out of order.

clean and spacious rooms, availability of indoor pool, proximity to convenience stores

The elevator service felt frustratingly slow!!! Issues with hidden fees and billing confusion definitely left a negative impression. Housekeeping should double-check for forgotten room amenities like toiletries!!!

Perfect home away from home

I stayed for over two months and honestly loved it! Super clean place with staff always busy fixing or cleaning. Made me feel safe and comfy. The breakfast was solid too, but seriously, where was the juice? Overall, I didn't want to leave. it felt like my own space!

Had a pleasant getaway with comfortable and modern rooms, but faced some minor hiccups, like noise issues and missing items during housekeeping. Staff was friendly, but some customer service interactions could use improvement. Overall, a decent place for a short stay.

easy access to beautiful parks and boardwalk strolls

I loved how close we were to the Asbury Park Boardwalk, perfect for long walks by the water. Jordan at the front desk was super friendly and helpful during our stay, making us feel right at home. The amenities were really nice for a weekend getaway, but the breakfast could use some improvement as it was a bit lacking in variety.

a welcoming atmosphere and wonderful customer service with helpful staff made our stay memorable

Customer service here was excellent!

Great Value and Comfortable Rooms

I had a wonderful stay in a spacious king suite that was both clean and comfortable. The hotel offered a variety of breakfast options, which were a great way to start the day, although more fresh fruit choices would enhance the experience. The location is convenient for accessing nearby attractions, making it a good choice for anyone visiting the area.

Had a relaxing stay for one night. The indoor pool was awesome! A bit of a letdown with the elevator being out of order, but the friendly front desk staff made it better.

comfortable stay but missing some amenities

The room was spacious and beautifully maintained, providing a cozy atmosphere for relaxation. I particularly enjoyed the breakfast selection. everything was fresh and tasty. The staff worked hard to ensure I had everything I needed, making my experience pleasant. I remember having a delightful breakfast during my previous visit, which was equally impressive this time.

I was surprised to find that there were no fruit juices offered.

This hotel suits me perfectly with great amenities like free Wi-Fi, a fitness center, and a 24-hour reception. I remember how helpful the staff was when they printed my boarding pass. I keep coming back for a romantic escape.

Loved the location! The shampoo and body wash were so luxurious, I might just take them home! Super cozy King Room.

However, the maid knocking at 8 am was a bit much. I like my beauty sleep, not early wake-up calls!